92r3 Privacy Policy

01 Introduction

92r3 takes privacy seriously. As an online casino and sports betting platform serving players throughout Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and beyond — 92r3 processes personal information in connection with account registration, identity verification, payment processing, gaming activity, and customer support. This policy describes our practices in full.

This Privacy Policy applies to all users of the 92r3 platform and any related services, including the website at 92r3.net and any mobile-optimised interfaces provided by 92r3. It does not apply to third-party websites or services that may be linked to or from the 92r3 platform.

We have written this document in plain English so that every 92r3 player can understand it clearly. Legal obligations require us to be precise, but we have avoided unnecessary jargon wherever possible. If any section of this policy is unclear, contact our support team and we will explain it further.

02 Data Controller

For the purposes of applicable data protection legislation, 92r3's licensed operating entity acts as the data controller for all personal information collected through the 92r3 platform. The data controller is responsible for determining the purposes and means by which your personal data is processed.

All data-related enquiries, including subject access requests, correction requests, deletion requests, and complaints, should be directed to 92r3 at the contact details provided in Section 15 of this policy.

03 Personal Data We Collect

92r3 collects and processes the following categories of personal data:

3.1 Registration & Identity Data

• Full legal name as it appears on your CNIC
• Date of birth (for age verification purposes)
• CNIC number
• Residential address in Pakistan
• Mobile phone number
• Email address
• Username and password (stored in encrypted form)

3.2 KYC & Verification Documents

• Copy of your National Identity Card (CNIC) — front and back
• Proof of ownership of any payment method linked to your account (e.g. screenshot of JazzCash or EasyPaisa registration)
• Any additional documents requested for enhanced due diligence (EDD) purposes

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts in PKR
• Payment method identifiers (e.g. JazzCash or EasyPaisa account number, bank account details for HBL, UBL, or Meezan Bank transfers)
• Transaction timestamps and reference numbers
• Account balance history

3.4 Gaming Activity Data

• Games played, bet amounts, and outcomes
• Sports betting selections, odds accepted, and results
• Session durations and login timestamps
• Bonus usage and wagering progress

3.5 Technical & Device Data

• IP address at time of registration and each subsequent login
• Device type, operating system, and browser version
• Geolocation data (country and approximate region — not GPS-level precision)
• Session cookies and local storage identifiers

3.6 Communications Data

• Records of support tickets, live chat conversations, and email correspondence
• Preferences for marketing communications (where applicable)
• Feedback and survey responses

04 How We Collect Your Data

92r3 collects personal data through the following channels:

• Directly from you: When you register an account, complete the KYC verification process, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
• Automatically through platform use: When you log in, navigate between pages, play games, or place bets, certain technical data is automatically recorded by our servers (IP addresses, session data, device identifiers).
• Through cookies and tracking technologies: As described in Section 10 of this policy.
• From third-party verification partners: Our KYC and identity verification partners may provide additional data points to support the verification process, such as confirmation that the CNIC number provided matches publicly available records.
• From payment processors: Payment partners such as JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank may share transaction confirmation data with 92r3 as part of the payment process.

05 Legal Basis for Processing

92r3 processes personal data on the following legal bases:

06 How We Use Your Personal Data

92r3 uses collected personal data for the following purposes:

• To create, manage, and maintain your 92r3 account, including processing deposits and withdrawals in PKR via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank.
• To verify your identity and age (21+) as required by our gaming license obligations before activating real-money play.
• To detect, investigate, and prevent fraud, bonus abuse, duplicate accounts, and money laundering activity on the platform.
• To provide customer support and resolve disputes or complaints efficiently.
• To operate responsible gaming tools including deposit limits, cool-off periods, and self-exclusion in line with our commitments on the Responsible Gaming page.
• To send you account-related notifications such as deposit confirmations, withdrawal status updates, and security alerts.
• To send promotional communications where you have consented to receive them — you may withdraw this consent at any time through your account settings.
• To comply with all applicable legal and regulatory obligations, including reporting requirements under anti-money laundering legislation.
• To analyse anonymised usage patterns and improve the 92r3 platform experience.

07 Data Sharing & Third-Party Disclosure

92r3 does not sell, rent, or trade your personal data to any third party. We may share your data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive only the transaction data necessary to process your deposit or withdrawal. They do not receive your full gaming history or KYC documents.
• KYC & Identity Verification Partners: Third-party KYC service providers receive the identity documents you submit during verification. These partners operate under strict data processing agreements and are prohibited from using your data for any purpose other than identity verification.
• Regulatory & Law Enforcement Authorities: 92r3 is legally obligated to disclose certain information to gaming regulators, financial intelligence units, or law enforcement agencies upon request. We will not notify you of such disclosure where doing so would be unlawful or would obstruct an investigation.
• Technology & Infrastructure Partners: Cloud hosting providers and platform infrastructure partners may process data on our behalf under contractual data processing agreements that prohibit independent use of the data.
• Fraud Prevention Networks: Anonymised or aggregated fraud signals may be shared with industry fraud prevention networks to protect the broader gaming ecosystem.

08 International Data Transfers

92r3's platform infrastructure may involve the transfer of personal data to servers or processing partners located outside Pakistan. Where such transfers occur, 92r3 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under internationally recognised data protection principles.

Transfers to third-party service providers located in jurisdictions without equivalent data protection laws are governed by contractual data transfer agreements incorporating standard data protection clauses. If you have questions about where your data is processed, contact us at [email protected].

09 Data Retention

92r3 retains personal data for as long as it is necessary for the purposes for which it was collected, subject to the following principles:

• Active Accounts: Data is retained for the full duration of your account relationship with 92r3, including any periods of dormancy subject to our dormant account policy.
• Closed Accounts: Following account closure, data is retained for a minimum of five years in line with anti-money laundering record-keeping obligations. This includes KYC documents, transaction records, and account activity logs.
• Support & Dispute Records: Customer support records are retained for a minimum of three years from the date of the relevant interaction.
• Marketing Consent Records: Records of consent for marketing communications are retained for the duration of the consent plus three years, in case of dispute.
• Self-Exclusion Records: Self-exclusion records are retained indefinitely to prevent re-registration attempts by previously excluded players.

After the applicable retention period, data is securely deleted or irreversibly anonymised. Anonymised, aggregate data may be retained indefinitely for statistical analysis as it can no longer be linked to any individual.

10 Cookies & Tracking Technologies

10.1 What Cookies We Use

92r3 uses the following categories of cookies and local storage technologies:

• Essential Cookies: Required for the platform to function. These manage session authentication, maintain your login state, and support security features. Cannot be disabled without breaking core functionality.
• Preference Cookies: Store your platform preferences such as language selection, odds display format, and interface settings to provide a consistent experience across sessions.
• Analytics Cookies: Collect anonymised data about how players navigate and use the platform, which pages are most visited, and where technical errors occur. This data is used to improve the platform and is not linked to individual player identities in reports.

10.2 What We Do Not Use

92r3 does not use:

• Third-party advertising or retargeting cookies
• Social media tracking pixels
• Behavioural profiling cookies for commercial data resale
• Fingerprinting technologies for cross-site tracking

10.3 Managing Cookies

You can control cookie settings through your browser's privacy settings at any time. Disabling essential cookies will prevent you from logging in and using the 92r3 platform. Disabling preference and analytics cookies will not affect your ability to play but may result in a less personalised experience.

11 Your Data Protection Rights

As a 92r3 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us in writing at [email protected].

• Right of Access: You may request a copy of all personal data that 92r3 holds about you. We will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data held by 92r3 is inaccurate or incomplete, you may request that it be corrected. Certain corrections (such as name or date of birth changes) may require re-verification of identity documents.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, and where no legal retention obligation requires it to be kept. Note that AML record-keeping requirements mean that transaction and KYC data cannot be deleted for at least five years following account closure.
• Right to Restrict Processing: You may request that 92r3 temporarily restrict the processing of your data in certain circumstances, such as while a data accuracy dispute is being resolved.
• Right to Object: You may object to processing based on legitimate interest grounds, including profiling for marketing purposes.
• Right to Data Portability: Where processing is based on consent or contract, you may request that your data be provided in a machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent (such as marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

12 Children & Minors

The 92r3 platform is strictly restricted to individuals aged 21 years and above. 92r3 does not knowingly collect personal data from any person under the age of 21. CNIC-based age verification is mandatory before any account can access real-money features.

If 92r3 becomes aware that personal data has been collected from a person under 21, that data will be permanently deleted, the associated account will be closed, and any deposit funds will be returned to the verified payment source. We encourage parents and guardians across Pakistan to use device-level parental controls to prevent minors from accessing gambling websites including 92r3.

13 Security Measures

92r3 implements the following technical and organisational security measures to protect personal data:

• SSL/TLS Encryption: All data transmitted between users and 92r3 servers is encrypted in transit using current SSL/TLS standards.
• Encrypted Data Storage: Sensitive data including passwords and financial account identifiers are stored using industry-standard encryption. Passwords are hashed and salted and cannot be retrieved by 92r3 staff.
• Access Controls: Personal data access within 92r3 is restricted to personnel who require it for their role. Role-based access controls are enforced and access logs are maintained.
• Intrusion Detection: 92r3 systems are monitored continuously for unauthorised access attempts, unusual login patterns, and other security anomalies.
• Incident Response: In the event of a personal data breach, 92r3 has a documented incident response procedure. Affected players will be notified without undue delay where required by applicable regulations.
• Third-Party Security Assessments: Security measures are reviewed periodically, including assessments of third-party service providers who process data on 92r3's behalf.

While 92r3 takes all reasonable precautions, no internet-based platform can guarantee absolute security. Players are responsible for keeping their own login credentials secure and should use strong, unique passwords for their 92r3 account.

14 Updates to This Privacy Policy

92r3 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. When material changes are made, we will notify registered players via the email address associated with their account and display a prominent notice on the 92r3 platform for a period following the update.

The "Last Updated" date at the top of this policy reflects the most recent revision. We encourage players to review this policy periodically. Continued use of the 92r3 platform following notification of a material policy change constitutes acceptance of the revised terms.

If you disagree with a material change to this policy, you may close your account and request deletion of your data (subject to applicable legal retention obligations) by contacting [email protected].

15 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or have concerns about how 92r3 handles your personal information, please contact us using the details below:

• Email: [email protected]
• Subject Line for Data Requests: "Data Protection Request — [Your Account Username]"
• Response Time: All privacy-related queries are acknowledged within 5 business days and resolved within 30 calendar days.

For urgent security concerns — such as suspected unauthorised access to your account or potential data breaches — mark your email as "Urgent: Security" for priority handling.